Website and Price Policy
Product Display/Colors
The HeavyDutyGateOpeners.com Web site attempts to display product images shown on the site as accurately as possible. However, we cannot guarantee that the color you see matches the product color, as the display of the color depends, in part, upon the monitor you are using.
Errors on Our Site
Prices and availability of products and services are subject to change without notice. Errors will be corrected where discovered, and HeavyDutyGateOpeners.com reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted and whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, HeavyDutyGateOpeners.com will issue a credit to your credit card account in the amount of the charge. Individual bank policies will dictate when this amount is credited to your account. If you are not fully satisfied with your purchase, you may return it in accordance with HeavyDutyGateOpeners.com's Return Policy.
Pricing Policy
Online prices and selection generally match those of our phone estimates, but may vary. Prices and offers are subject to change.
Sales Tax Policy
HeavyDutyGateOpeners.com collects and remits sales tax as required by U.S. law, for orders sold in the state of Ohio. If you're a tax-exempt entity, you can take advantage of tax-exempt status by calling our sales team at (800) 878-7829. HeavyDutyGateOpeners.com reserves the right not to sell to re-sellers.
Paying for Your Order
You may pay for your orders with Electronic Check, ACH, Wire Transfer, Credit Card, or Debit Card. Currently, we accept Visa®, MasterCard®, American Express®, and Discover® Card Not all payment methods may be accepted online at this time. Please call our sales team to place your order if the payment method you wish to use is unavailable at (800) 878-7829.
Credit and debit cards are generally not charged until your order has been fully processed and finalized. However, we may pre-authorize your order amount with your credit or debit card issuer when you place the order, which may affect your available credit line. When paying for a pre-order with a debit card, you will be charged when you place your pre-order. Please contact your credit card issuer for more information.
Validating Your Order
After you place an order using our shopping cart, we will check the information you give us for validity by verifying your payment method or shipping address. We reserve the right to reject any order you place with us and/or to limit quantities on any order without giving any reason. If we reject your order, we will attempt to notify you using the e-mail address you have given us with the order.
Your credit or debit card will normally not be charged if we reject an order, but we will process a refund if the charge has been made against your card.
Order Acceptance/Confirmation
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it confirm our offer to sell. The HeavyDutyGateOpeners.com Web site reserves the right at any time after receipt of your order to accept or decline your order for any reason.
Order Limitations
We reserve the right to reject any order you place with us, and/or or to limit quantities on any order, without giving any reason. If we reject your order, we will generally attempt to notify you using the e-mail address you gave us when you placed the order.
Order Limitations/Limited Quantities
HeavyDutyGateOpeners.com may, at its own discretion, limit or cancel quantities purchased per person, per household or per order. HeavyDutyGateOpeners.com also reserves the right to reject any order you place with us. These restrictions may include orders placed by the same HeavyDutyGateOpeners.com Web site account, the same credit card, and orders that use the same billing and/or shipping address. In the event we make a change to an order, we will attempt to notify you by contacting the e-mail and/or billing address provided at the time the order was made. HeavyDutyGateOpeners.com reserves the right to limit or prohibit sales to dealers.
Text Message Policy
By providing your mobile number, or if applicable checking a box and providing your mobile number, you agree to receive automatic text messages at the mobile number you provide. Message and data rates may apply. To stop receiving our mobile alerts at any time, text "STOP” to 330-594-5722. Currently our mobile messages are only available to United States mobile numbers and carriers. We reserve the right to modify this policy or discontinue this service at any time without notifying you.
Expedited Shipping Policy
We may offer you an expedited shipping option during the checkout process, your acceptance of this option instead of ground does not guarantee your order will be delivered by a specific date/time. While we make every attempt to meet this expedited speed your order may be delayed for several reasons - including but not limited to the following: invalid shipping address, payment method decline, invalid contact information, product availability, holidays, and carrier-related delays. If we expect a delay in your shipment we will make a reasonable attempt to notify you. Some custom ordered items are not eligible for this service - you will be contacted to switch to a different shipping method. Items shipping freight or common carrier are not eligible for this or any other expedited service. This expedited service does not guarantee or imply delivery by a specific carrier. We retain the right to modify this shipping policy or discontinue the expedited shipping offer at any time.